Our goal is for you to be 100% satisfied with your purchase.
However, as tea is a food product, we are unable to accept returns for any tea and tisane (herbal tea) blends.
Non-food merchandise can be refunded or exchanged with a receipt, in the original packaging, and in saleable condition. The customer is responsible for return shipping costs. We inspect all merchandise for defects before shipping, but things can happen and damage can occur during shipping. If you received damaged merchandise as a result of shipping, please contact us immediately so we can determine the best way to handle a replacement.
All non-food merchandise returns must be initiated within 5 Business Days. We are unable to accept returns after 30 days. If you have any questions, please contact us at (724) 424-4237, or firstname.lastname@example.org.